I love this place. The only problem is COFFEE , is always cold. One person can only manage the self service coffee service table. Keep the cream filled and coffee fresh and hot. And then it will be perfect.
I entered the location because I generally like thus Noah's but on a Friday at 11 , the line was backed up, staff was absolutely not in any hurry to help customers so I just turned around and walked out. After all, it's just a bagel! If they don't need nor want my patronage, I have no problem obliging them.
Mediocre at best. Bagel was kinda stale, eggs were rubbery and gross. I'll go to house of bagels in walnut creek next time. They are 10x better. At least the eggs don't look and taste like plastic there.
Slowest service I’ve ever ever had.An empty store without any customers,waiting for coffee and bagel for 30 minutes…insane
Still waiting for my order
This place needs help!!! Every time I go in… there is absolutely no efficiency… they need help. New management ?? Some proper training??? Once I waited 40 minutes for a bagel and it was the wrong order. They have one person making the bagels. They should have an assembly line set up, they are like chickens with their heads cut off.
TERRIBLE SERVICE. CALLED TO PUT IN A SPECIAL ORDER FOR PICKUP TO SERVE AT A FUNERAL AND THEY HAD NO RECORD OF THE ORDER. NOT ACCEPTABLE.
Terribly understaffed. Do not go on the weekends, you will 45 min for a bagel with cream cheese
The time on our receipt read 12:42. We got our food at 1:24. It was a simple order of 3 sandwiches. In those 42 minutes I had the chance to observe the ineptitude of this business. I saw 8 different employees, 1 takes the orders, 1 works the register, 2 watch the screen and craft the orders. The other 4 employees just seem to walk from place to place without doing anything...back to the front to the back again. From what I can tell the owner monitors reviews, but it seems to be nearly the same response for the last year to the multiple 1 star reviews asking folks to go online and submit another response. After such a poor experience do you really expect customers to spend another 10 minutes of their time filling out some online form? If you haven't figured out your issues by now you might want to consider another line of work.