New City

Had the best Chinese delivery ever. Food was piping hot and tasty. Delivery driver was fab.

Food came quick and got more than moneys worth, great food.

Absolutely horrendous 2 times in one night have they put chicken in my order have been vegan for 5 years. Called to confirm it was definitely vegan. Makes me sick they can show such disregard. Unbelievable

1 star is generous. Do not ever use. Just lie to you. Waited 2 hours 30 for my food. Rang up and they said waiting on a driver it’ll be 25 minutes. 30 minutes later ring up again and they said it’s cooking and it’ll be 45 minutes more. Asked for a refund and they told me they can’t as the boss isn’t there. Absolutely joke, never had this service anywhere before. AVOID AVOID AVOID

Ordered a few weeks back didn’t do a review immediately as was waiting for a reply from email but they didn’t even bother, food was absolutely disgusting something clearly wrong with there noodles so all dishes we had with noodles in tasted awful and smelt disgusting, and the fact they don’t even want to knowledge there was a problem with there food is disgusting behaviour from a company

Waited almost 2 hours for delivery only to get a phone call asking for us to collect, which we were unable too. They shouldn’t be taking orders for delivery if they are unable to deliver! I have a very upset boy on Christmas Eve!!!

Food lovely. Service all good.

Apart from my first delivery being very late due to an un-noticed on line ordering system failure, the delivery time has been spot on. I keep reordering as the food taste and quality beats all my local Chinese takeaways, none of whom deliver. Even with the £6 delivery charge due to longish distance it is "still" cheaper than local collection. I have tried several other Basingstoke Chinese takeaways, some have been ok but in the main they have used far too many onions, like a cheap filler. Some of New City's dishes are as as good as I've had anywhere. Five deliveries so far and will continue, recommended.

My favourite Chinese takeaway in Basingstoke!