Nespresso

Machine don’t work well Call and they trying to fix over the phone Bought lots of coffee and can’t use the machine waste of money Person over the phone keeps trying you to by new machine Not good for business if any one need free coffee pods I have over 300 different flavours they are no use for me now Don’t recommend to anybody nespresso

This is always my go to place whenever I need pods for my Nespresso Vertuo machine! Although it's a lot smaller in size compared to the stores in Toronto, I have never had any issues finding what I want. Every time I visit, I have a conversation with a friendly employee, ask for recommendations based on my taste, and try some samples. Love the whole experience I get from this store! Parking: Plenty of space for parking. The closest entrance is next to Hudson's Bay.

They have the best the the staff very friendly very clean and thank you again Ricardo for all you do thank you for keeping the salvation army supplied with coffee

The best coffee in the world

I stopped by today to try a coffee and learn more about the machines and the whole process of ordering pods, recycling etc etc and I have to say I was VERY impressed! Thank you so much for taking the time to explain everything in so much detail.

We have had two Nespresso machines. The first one lasted about two years before it broke. The pod prices got too outrageously expensive. We now have Delonghi Magnifica which is much more environmentally friendly, more options on strength and much better quality coffee, espresso, hot water options. Over the next year it should cost us around the same as the old Nespresso/milk froth machines. No more Nespresso for us.

We are Nespresso's clients and we always have the best customer service from Leonel and Ricardo at CF Masonville Mall. My husband mentioned George Clooney probably would like to meet them as the best Nespresso's Ambassadors and Staff. Nespresso Canada should acknowledge and reward their empathy, competence and dedication!

The location is set up to look like you can sample the products. Like, try a coffee. I even went there saying we haven't bought a machine and would like to sample some. Next thing I know they're bringing boxes to me and I said, no I just want a cup, and pointed to the cups by the machines. Lady says "we don't do that here... We offer some samples to existing customers but that's all." So I have to buy a machine to taste whether I want to buy a machine. They acted like I had two heads. If you don't offer a coffee to taste, or you're going to tell me I have to be an existing customer before I'm allowed to be a customer, maybe don't set up your store to look like a walk-up cafe.

The manager of the shop, Ricardo, and his team were so dedicated to explain about the different flavors and how the machines work. It was a quite helpful and pleasurable experience. Excellent professionals!