Nando's Newcastle - The Gate

Epic experience, right next to my work as well. Love the food and the staff are very friendly and kind Kid-friendliness: Very friendly and kind

The place was fairly empty and we were shown to a table for 2 people which was surrounded by other small tables with no room. We asked for a better table. Good start. Ordered on the app and the food came fairly quickly although was not super hot. My wrap was missing the perinaise sauce. I didn´t make a huge fuss, but I wanted my perinaise. So I wandered on down to the manager and said the perinaise was missing and no big deal could I just have some in a little pot and I would put it on myself. Well. I was told I was wrong and it did not show that on the screen it just showed plain. I said well that is odd, went and got my phone and literally had to SHOW the email confirmation which said no chilli jam and no lettuce. The imitator wrap has options to customise of jam, perinaise, and lettuce. It was their fault. And they made me prove my order. Even indicating on their screen (which was too far away for me to see) to try to say I was wrong. Humiliating. Please do not do this. Just because someone takes two things out, doesn't mean they don't want the third . And let's be honest, it is just some perinaise. No apology or anything when I proved I was right. I will not return and my advice to others is to make sure you have your confirmation email with you at this restaurant!

Not bad

Visited a few weeks ago and one the staff members was honestly the rudest waiter I've ever met, bigger blonde woman very confrontational to both me and my friend that came in separately to me so I know it wasn't a one of situation everyone else was nice though. The way the seating is arranged is that you are sat really really close to strangers compared to other nandos so it's not possible to have any sort of private conversation because no matter what everyone around you can hear you crystal clear without effort due to the fact the seats and tables are very close to each other without separation. Would not recommend.

Good experience, but food was a little cold.