Good Nandos. Long wait before the football, but was kept updated with when my table would be ready. Food came out quickly and was decent.
Very nice customer service from George and will.
Half the menu was out of stock. No staff member informed us of this until we went through the app’s menu. We waited 45 minutes for our food, tables who ordered after us were getting theirs before us. So much food was just sitting on the hot plate, staff walking past it, more interested in cleaning tables than serving people their food. When we asked how long our table will be the girl offered a “it’s nearly ready”. Our food was on that hot plate for nearly 10 minutes after that conversation. The wraps I ordered were lukewarm and my broccoli was cold and dried out sitting on the plate. A different staff member, she looked like a supervisor/manager, checked in after 5 minutes, I had eaten one wrap, we were hungry and had a movie showing to get to. I told her my food arrived cold, her response, a shrug and “well you’ve already eaten half of it.” She later returned and asked if I wanted a dessert to go. I declined. She offered no apology or explanation to the awful food and service. The staff were ambling around like zombies, miserable. One girl dropped some cutlery as she returned dishes to the kitchen, she decided that kicking it along the floor was the best option. And my wife found an eye lash in her coleslaw…
Not up to Nandos normal standard No chicken on the bone, we had boneless platter instead. Broccoli cold, rice luke warm, chicken breast dry, chips were OK. No one asked how our meal was, sat next to the take away station which was very untidy. Floor and walls dirty. Toilets were clean, but door to kitchen was open and the kitchen was disgusting.
Got a good seat and seen to quite quickly, tried the Saka sauce for the first time here too but wasn't for me. Great place and friendly