Nando's Basildon - Festival Leisure

We came into Nandos this evening and was greated by a lovely waitor, he took us to our table and made sure we had everything and was very friendly. His name was Alfie, he was amazing, he is a great asset to the company.

Me and my dad had a great time, the diet cola syrup ran out when I was pouring my drink so it tasted weird and this lovely blonde young lady with a ponytail gave me a bottle of diet cola to make up for it, the food was phenomenal as usual, and this kind lady at the end checked up on us. All the workers were so sweet and caring. I just wanted to review as I hope this lady on the 1/04/24 at 8:30pm gets some recognition.

QR code wasn’t working so couldn’t use voucher. Wasn’t told at the entrance. Got told “nothing they can do about it” and the table was more unstable then my last relationship

Waited 35 mins to be seated which I had no problem with, then once seated and eating a staff member was bending over next to us to cuddle and talk to her friends I found this quite rude and unprofessional as I was trying to eat and just had some woman’s bum in my face and the gap between the table is about 50cm, when ordering the woman who was serving us also decided to walk of half way through my order and start laughing with other staff members

My friend and I had a really nice meal yesterday at this restaurant but the best thing was the excellent help given by Sarah one of the staff there. It was my first visit to a Nando's and I was asking about the 'spicy' aspect to the food and how to choose the best items for me on the menu. She was just incredibly helpful, friendly but very professional too.

Visited this outlet while working away and can honestly say the best food I’ve had from a Nando’s yet. I had the Garlic Churrasco burger, rainbow slaw and fries and it was really good. The service was pleasant, with a smile and not a hint of trying to rush you out. Only downside was that it could do with a refit as it looked a little tired.

I went to Nandos with 10 SEN students today and they were excellent. Staff were really accommodating! Food was quick to arrive and everyone had a lovely, relaxed time. Thank you team for a great experience.