I went online and I ordered mozzarella sticks while on my lunch hour paid for them online and they gave me a pickup time of about 20 minutes so I went in at that time and was told it would be about 10 more minutes about 5 minutes later I was informed that they were out of mozzarella sticks. So now over 30 minutes of my lunch hour was used up waiting for my lunch that they didn't have and that was already paid for. 5 minutes after I placed the order online and paid for it, I got an email notification stating that the location received my order and was preparing it. My question is, if they received my order and knew they were out of mozzarella sticks, why didnt they call my phone to let me know right away? Is this how business is handled at Mountain Mike's? This was completely unprofessional and should not happen. Be careful if you're going on your lunch hour or anytime at this location, you might not get the food that you ordered. The young lady that was working felt bad so I ended up just telling her to make me a ham and pineapple personal pizza and would call it even she ended up making me a small pizza which was very kind of her and very appreciated, but they still should notify the customer if they're out of something before they wait 30 minutes for their order
Great, great pizza and salad bar was nice to see again! Pizza amazing!!!
This location in Concord,is getting bad! Placed order on line, drove down to pick up my order.Got there and they didn’t know where it was?finally they admitted that they gave it to someone else.
Great pizza.. friendly staff.. yum
Chain style “pizza” similar to Papa Johns
Food was okay, service was so rude employees were acting like they own the place, and worst of all THEIR WERE FLIES EVERYWHERE SO MANY OF THEM TO SAY THE LEAST.