Morrisons Cafe

Poor service no trays all very rushed

Like most Morrisons Cafes, this one appears to be let down woefully by the store/company management. The floor staff at the cafe are always friendly, and are clearly often stretched beyond capacity. There seems to be a significant lack of haste to fix broken equipment, and little support is provided to the core team at busy times. This is indicative of poor management, who are failing to recognise the difficulties faced by their staff. I don't exactly expect the highest quality food from this cafe and I recognise that it is very convenient but with a little extra support and managerial effort it could be made much better.

I was distrusted for the last 2 times I've been there as hubby and I went in for lunch hubby picked out a pie with chips they didn't have it, then he picked something else they didn't have so ended up asking what they did have, the staff seemed moody and frustrated saying 2 people off sick, the store managers should sort this out why should it be our problem. Then my daughter came with grandchildren we asked for kids meal deal toasties they didn't have any left at 12.30 LUNCHTIME, so we asked what else they could have on the meal deal they said nothing left so then we tried to order something for adults so kids could eat free but everything we asked for they didn't have. WHY offer kids deal if you don't have them and as far as kids eat free. That's a laugh too, oh and the coffee machine was not working on both visits, they said you can go get one in the store, why should we be the ones going to get it, then having to wait for someone to come in before we can go back into the cafe. My daughter walked out disgusted with hungry children

Had the ultimate breakfast. 3 very soft almost mushy tasteless sausages, 2 piece's of rock hard black pudding, 1 egg (honestly 1 egg is not ultimate) and 2 rubber mushrooms. It was awful. And the noise from people (including staff) scraping the chairs across the floor constantly was deafening and really annoying.

No cups. Waited ages at till for some one. Never seen Bacon so thin and tasteless Toast wasn't Toast it was warm bread.

Sower faced staff is the first thing that greets you. Constant scraping of chairs on the floor and the noise of children. It's not a nice experience.

Very friendly staff