Morrisons Cafe

I ordered the big breakfast, the sausage and the fried bread were terrible

this cafe is terribly managed with no supervision at all the food that arrived was luke warm the rest of the order did not turn up tables were uncleaned and uncleared but to be fair when I asked to see a manager I did get a full refund

Today after i did my family shop I decided to treat my family to some lunch in the cafe in the Guiseley store. We ordered, 2x large breakfasts 1x sausage chips & beans The issue's started straight away with the cutlery being dirty. The issue's kept coming when the food arrived. Size for starters the large breakfasts looked like they came from the kids menu they were that small. The chips were missing and had to wait and the beans were cold on my sons meal. As for the quality of the breakfasts well wow very poor. Hash browns missing bacon so undercooked it still had a pulse cold beans rubber eggs and cardboard toast and we paid over £20 for this. We told a member of staff and got a half arsed apology in return. The only item which was nice was the coffee but even that could of come in a bigger cup instead of a thimble. Overall very very disappointed and we won't be using any of your cafe's again.

Disorganised, slow, under staffed service. Since my last review the service has improved though there is sometimes a long wait to be served at the till, still under staffed ! Food though is cooked well and tasty, 9 mar 2022 Had an all day brunch ok, but chips were lukewarm/ cold quite pricey now just for a small plate of food and a coffee. 12 mar, self service apparently at brew in morrisons Guiseley, been waiting 10 mins to be served, appauling customer service with customers left waiting. Apparently they cannot organise cover for a colleague then the staff that actually turned could not work the coffee machine !!! To add insult to injury, an espresso is not a large cup of hot water with coffee in, even if it is free, an utter shambles. Having visited both the cafe and brew in Guiseley morisons, the above issues appear to have been resolved and good service is now available, there still is an obvious under staffing issue in the main cafe but at least the food was delivered timely and hot.

Food not up to standard had to return

First time in this cafe , and I won't be going back , cold. Chips cold tea rubbish burger , 5 lanes ends all the way for me from now on

The decaf coffee in both the barista and the cafe is disgraceful. Prior to the refurb, ground coffee was used and it was delicious- well worth the money. Now they have the pods instead and honestly it’s just hot salty water. I complained today and they made me another with TWO pods in.. no difference.