Beware guy's, Monginis are selling STALE CAKE. We purchased an Alpine Chocolate cake on 19th May 2024 around 8:15 PM. Bought a half kg and they assured me it was fresh. After tasting the cake, it was clear it was 1 or 2 days old—it was not fresh at all and smelled bad. It was a gift, and instead of a thank you, we were embarrassed! Waste of money.
Kindly take this feedback on customer services orientation
Mr Sandeep who worked in this bangur nagar branch is very bad about customer services. he behaved very rude and doing time pass waited customers and attended next to next customers instead of answering and taking order sequence wise.
After giving order he give Gpay number of himself than after 30 minutes suddenly changes the rates of per kgs order though rates confirmed twice on phone as well on chat. He Not behaved professionally at all. He hasn’t consider client as per his own way rather Monginis’s reputation.
Owner please maintain Monginis reputation to not keep such a staff.