Moe's Southwest Grill

I can only review the food as I did a delivery order but I ordered the stack with ground beef. Ground beef is still pink inside , I found one piece and gave benefit of the doubt and picked it out and as I got a little bit more into it , there was more that was not fully cooked . I picked out just about all of the ground beef to be able to finish it (I paid over $20 so I was not wasting it). Other than that the taste was quite mediocre as opposed to other moes I have been to. Food does not appear to be fresh at all.

I stopped in at this Moes for lunch and asked for a chicken bowl, the employee barely put any black beans in the bowl so I kindly asked if she could add some because most of the beans fell back in the beans as she was taking them out, so she went to throw the food away and I asked why would you throw away perfectly good food another employee came and rudely said so you can’t have it, they snickered and I thought it was totally disrespectful so I asked for the sore manager they ignored me I then recorded them ignoring me for the next 5 minutes this has to be stopped I refuse to spend my hard earned dollar to companies who promote profiling

I just went in tonight to get dinner for the family and picked up the Taco Kit. The gentlemen behind the register and the server both seemed like they didn't want to be there. There was not a single customer in the store which should've been my first sign and just the attitude of the gentlemen taking my order and the way he packed the food, he just exhibited like he just was disgusted to be there. After all was said and done with a 15% tip.....$85 wasted! Fast forward to when I got home....well, the food definitely was not fresh. You can see and taste that it was sitting for a long time. - The tortillas were cold - The rice was old and hard - The nachos were stale - The lettuce was a little brown So I definitely would recommend you stay away from this establishment.

Great service. Food quality is a joke. Rather go-to a chipotle. I think they're quality has been going down hill, overall

No good nothing no good food an no good customer service and it's so expensive and the food is all cold

Went to purchase our dinner tonight and while we were ordering our meals , I asked the lady who was preparing them if I could simply add some chicken to my order, when this young lady not sure if she is a manager or what speaks up and says you can't change your order you have to take it the way it is? I was kind of surprised because as a paying customer I should be able to add whatever I like to my order, as long as I am paying for the extra service which I was never given that opportunity to do so, I understand finding qualified personnel to work lately has been horrible however there's no excuse for poor training or no training at all, I get she's young and trying but this was very unprofessional, I chose to go ahead and order anyway although I was not happy with the this was handled.

The staff at the time of my visit was courteous, friendly and very helpful with me choosing my Birthday Burrito!! Upon entering the store I was greeted with them saying Welcome to Moe’s. Thank you so much for sharing your time with me.