I don't like writing negative reviews, especially of small businesses, but my strange experience at this place has been on my mind for days now and I need to share it. I went into this cafe in the late afternoon on a Thursday to work on my laptop for a couple of hours, have some shisha and maybe a bite to eat. The door was unlocked, but it didn't seem open or ready for business when I arrived. There were things everywhere, quite messy, and no other customers. I still wanted to give it a chance. I was never given a menu. I asked for the afternoon special shisha price I saw on the online menu ($20), and the gentleman working said ok. I ordered Moroccan mint tea, but it tasted nothing like Moroccan tea, and my spouse is Moroccan. It wasn't hot enough, didn't taste of mint at all, and was bitter and stale. I couldn't even finish one cup. That ended up costing me $7 or $8. The shisha was just ok; it still tasted like whatever flavor the last person smoked, it burned quickly, and my coals were not replaced until it was too late. I ordered harira soup about 30 minutes after I arrived and was told that they didn't have it, but they had onion soup. I said ok, onion soup sounded good (I wanted a vegetarian soup). About an hour and a half later it was almost time for me to leave (I needed to meet my child after daycare and my parking meter was expiring), so I said to cancel the soup as I had still not received it and I needed to go. He said, don't leave- the soup is ready! I hate wasting food and I imagined some auntie in the kitchen making it just for me, so I waited for him to go downstairs to get it. And I waited. I now felt like a hostage-- I couldn't leave because I hadn't paid, but the gentleman was nowhere to be found for about 20-30 minutes. When he came back up with the soup, it was lamb soup, not onion soup or harira. I hadn't ordered this, and don't eat much meat (I hardly ever eat lamb), but I didn't want to be disrespectful and figured it was on the house since it wasn't what I ordered and it took an hour and a half to be served. I ate a few bites of the fatty meat because I was hungry and wanted to be polite. I couldn't finish it because I just don't like eating lamb, which felt wasteful. I wasn't given a napkin until I asked for one after finishing. I was sitting on a sofa with a low table in front of me, so I had to hold the heavy bowl and plate in front of me to eat it, hunched over, very awkwardly. Then I absolutely had to leave, but waited and waited to pay at the counter while the gentleman was on the phone. I received my check and it was almost $60!!! I was stunned to see that I was charged for the soup-- several more dollars than the harira would have been, and charged $30 for the shisha I thought was $20. There was a young women there at this point who I think worked there as well. I asked her about the price discrepancy, and she said, "the website isn't updated." Bear in mind, I was never given a menu, so I was going off of what I saw online. It is their responsibility to update their website and be clear up front about their prices. I paid and breathed a sigh of relief when I finally got out of there. It was one of the strangest experiences of my life, and I really want my money (and time) back.
If I could give this place zero stars, I would. I came here with my friends hoping to be able to show them middle eastern food. Extremely dirty, none of the tables were cleaned. Gave us dirty plates. Not even worth writing the rest. Awful service
This is a total disappointment, the place is dirty, files inside I had to sit outside, the Hooka is not good