Today my girlfriend and I stopped by and waited for over 10 mins without anyone coming out to take our order. We noticed the stove and oven were both on and tried to call the number only to find out the number was disconnected. We’ve watched several other people come up and get ignored as well.
Absolutely horrible experience ordering a pasta dish here. First off when I walked up to the counter the two young people working at the front were rough housing around with the guy on the floor. When he got up to take my order neither he or the young lady cooking and handling food with him washed their hands or had gloves on. Against my better judgment I placed my order and before it was ready I suddenly realized I hadn't checked to make absolutely sure there were no mushrooms in it because I'm very allergic to them. Unfortunately there were. Any other restaurant would've remade the dish out of courtesy, but not them. I was asked to pay $8 more money, first because of the cost of the extra pasta, then they switched their story and said it was because of the cost of the meat. Really?!! I just paid over $16 already for a small baggie sized portion of pasta and a couple shrimp/small scallops. I ended up going back to my hotel with basically nothing but a little pasta, sauce and no meat. Otherwise they were planning to give me the one containing mushrooms anyway. I should have realized there was a reason why almost every other food vendor in the court had plenty of customers and this establishment had almost none. As a small business owner you grow by good will towards ALL of your customers and count on happy customers who in turn write good Google reviews, not bad ones. Needless to say, I will never eat there again when I visit Phoenix and I will join a couple of the other reviewers in saying DO NOT eat here!!
The Moderate Lobster Mac had a delightful texture which is good for a quick grub! Recommended!
When you realize they push up the bottom of their tins to make it look more full.
Simple al dente pasta made to order. It won’t blow you away but it’s not supposed to. It’s just good and enjoyable. Pasta was cooked well and sauce was not overpowering or too thick. Wish there was a place like this close to me!
The cashiers hands were all dirty. The cook seemed very rude. They don’t even use gloves when they cook. I would watch out for that when you order your food. Just be cautious.