I fell down on my way to go in to the restaurant, because of a bump in their sidewalk. When I got into the restaurant I told the hostess what happened, she didn't even asked me if I was alright, did I hurt myself, she complained there was no manager at the time, and walked off. We waited quite awhile for a table. Finally another couple came in and she was going to seat them before us. The husband spoke up and reminded her we were there before them, so she finally seated us. We ordered the buffet, and waters. Waitress finally brought us water, chips, and salsa. She never returned to check on us at all for the remainder of our visit. This was the worst experience I've ever had at a restaurant! The date of occurrence was December 30, 2023; the hostess/ waitress was Kiara.