overall, delicious frozen yogurt with good variety of flavors. (including No Sugar Added Vanilla and Strawberry) employees are friendly and make the visit pleasant.
We been coming to this Menchies for years but quality has gone down tremendously. As other reviews have stated many machines are not working and doesn't seem like management seems to make any effort to fix it. Most recent trip will be last for us as choices very slim and staff started cleaning up and putting toppings away 30 minutes before closing. The young man working did his with what poor training he may have received.
Great selection of flavors and toppings. Good selection of egg free froyo. It would be good if toppings stated allergens on it. The workers are always hiding in the back so you have to wait for a long time before you can pay. Seating is comfortable and spacious. Free coloring sheets and stickers for kids is welcoming. Kid-friendliness: Coloring and stickers. Colorful. Plenty of sugar.
The moment I stepped in Friendswood menchies I was immediately welcomed by the manager, Sam. The amazing smell of the frozen yogurt is nothing compared to the service of which Sam catered to me. I think about Sam’s service every day and compare it to every other store I visit. As a 90-year-old woman, struggling to get back into my vehicle, Sam stopped what she was doing in the Menchie’s and helped me get into my car. It’s important that managers in Friendswood care about the elders. Friendswood menchies would not be the same without Sam.
Monday is discount night. Half of flavors not working. Several toppings out. Not my favorite place but the kids like it.
Every time I come in to this location the machines seem to be acting up. They only dispense runny froyo. They also never change the flavors! It’s always the same flavors and rarely they add one seasonal new flavor. The employees are very nice and welcoming but the store needs new management. Also, their floors are always sticky and gross. The pearland location is way better with more flavors too. I also recommend Sweet Frog froyo. This menchies has to step it up.
I love Menchie's. A much healthier alternative than going out for ice cream. They didn't have as many flavors today. Always good. Less choices today.
Seems like very poor management. Only 3 out of the 5 machines had frozen dessert in them. The counters were dirty. The floors were dirty. The cooler was empty. Shelves were empty. Only half of the usual fresh toppings were available. Hand sanitizer on the wall was empty. Cashier didn't know if there was any more sanitizer but said he would ask the team leader... No pride here at all. Feels sad inside. Employees are just children who don't care about cleanliness or customer service. I don't recommend this location.