Menchie's Frozen Yogurt

We came in last week when my daughter's soccer practice was cancelled. She was bummed to be missing it and I wanted to get her a special treat to make up for it. Menchie's absolutely did the trick! The owner was very welcoming and extremely sweet with my daughter. The restaurant was very clean and well kept, and the yogurt was delicious.

This has been our go to spot for years. Best Fro-yo in town, including the always available country vanilla (so good!). Always clean, with all the goodies in stock. Also has some outside seating, nice in summer. 100% always great!

Drove through the area coming from Chicago, and decided to stop in for a quick yogurt. The first thing you feel upon entering is that something is definitely off. The lady with dark ebony, curly hair (apparently the owner) approaches you and /demands/ that she serves you your sample flavor (one that you are compelled to know before entering). She then serves you, with exact precision, half of a small sample cut and cuts off any excess yogurt if it’s too large a sample. I have never seen someone control their ‘samples’ in such a way, nor have I met an owner that bashes you for asking for a sample in the first place with patronizing comments such as ‘you sure you don’t want any more samples? You know they’re free’. After leaving, I decided to check the reviews for this location, and… it stunned me to read how others have had similar—to worse experiences with this woman. I’ve seen how she reacts to negative reviews and critiques, therefore I’m sure she’ll read and respond to me— so let me simply say this; if you plan on keeping your business afloat, then I suggest you either a) change your attitude or b) hire employees to tend to your business for you if you do not know to to relate to people, or even properly socialize with them. The people that walk through your door are your PAYING customers. They should not leave feeling discriminated, degraded, or ashamed. Albeit, I know the customer is not always right, but after so many many customers try to reach out and complain… maybe it’s time to accept that the problem is you. Nobody is superior to anyone. Children will be children, and every person has a different personality. If you cannot function, or handle conversing with different kinds of people, or if serving others isn’t enjoyable to you then you shouldn’t be in the food business. In response to owner: I am appalled to see how you keep fabricating lies in order to cover up your negative reviews and save your sorry hide. For everyone else’s information, I was at her shop this afternoon with my father— not last night with 4 people. As mentioned in my original review, IM FROM CHICAGO. Here she states (in my stead) I’m from the area. This woman has… serious issues. Stay away from this shop. She’s not in the right of mind.

I love it here. Roxanna the owner is such a welcoming person. Prices are very fair. Highly recommended!! Thank you Roxanna for taking care of me!

Not sure where all the 1-star reviews are coming from. The store is always clean, and the lady working there, Roxanne, always seems very nice and polite to my family. I’ve also ordered froyo cakes there for my kids’ birthdays , and they turned out very nice, even with customizations.

3/16/24 First time here and it is a popular spot. The flavors taste just like what it says, the cheesecake tasted bland, and there’s several toppings to choose from. I personally thought it taste like ice cream. $.65 per pound.

Why are you closed at 4:30 pm today!!?