Poor food quality, Iasked for a double bacon qter meal without pickles onions or lettuce, they put lettuce, after I went complain about the mistake they fixed pretty quick and give me a new one, but they forgot the bacon this time , better choose another place and save you the bad time.
This McDonald's had nicer staff, the female employee working g the register welcome customers with a smile and friendly. However, the sandwich could have been a little hotter.
This location is close to the home base for my job, so I’ve visited quite a few times over the years. I order through the app 99% of the time, so I go in, grab my bag, and be on my way. Food is usually hot, fresh, and doesn’t taste like it’s been sitting. Today I ran into my first issue that actually required some customer service and was pretty disappointed with the outcome. I ordered through the app, went into the drive through, got my bag, and left. I drove to a job site and finally decided to eat before getting started. Saw it wasn’t my order and was considerably less than I had ordered. Not a big deal. I ate the small fry and 4 piece McNugget they had given me despite my order being a large fry and two McDoubles. End of the day, I decided to go back inside and just see if they’d give me at least another small fry and a McDouble as compensation for the mix up earlier in the day. I ask the guy at the counter after explaining what happened and he shrugs his shoulders and tells me he doesn’t know. I wasn’t being rude, mean, even annoyed. I was definitely still in work mode and being just as polite as I am towards the clients I work with. I suggest asking a manger and he says okay and walks off to someone who was by the fry station. They’re talking for a second and they go further back to where I can’t see them anymore. They both come back to the front about two minutes later and immediately talk/address someone who knew the clerk I originally spoke with. Again, not a big deal. I wait and nothing. The associate wouldn’t even look at me anymore. So either he never even went to the manager to see if they could just give me the food I ordered or the management said no. Regardless, they could have at least told me the answer. Service gets a fat 0. I don’t think a bad review is worth the dollar or two they would have loss by making things square with me.