McDonald’s

Well I took a chance went into this establishment to use their washroom and to purchase lunch. After figuring out the security button to get into the men’s washroom there was not a stall suitable for use filthy urine in places I did not want to have to deal with. I decided to use the handicap washroom. After having to approach a manager to get the key off from security security alerted me that the washroom was unuseable due to dirty conditions. When the washroom was opened by a McDonald’s worker there was faeces everywhere well the security guard mention it’s been like that for three days. I approached a manager and reported the conditions and asked if it could be cleaned. I’m not sure what the manager was dealing with on their cell phone at a time but they never stop typing never took their eyes off from their screen and bumbled something that was illelegible for me to understand. I stated that I came here to use their washroom and to enjoy lunch. I walked out with no order and no washroom.

Really enjoyed sitting there waiting to order in drive through while the next three cars that came after me were served first in the other lane. Why is training a swear word for you?

They have sealed all the plug-ins up so not a laptop friendly McDonald's. Also, not the cleanest as I was there an hour and didn't see any staff come around for the tables or floors. What I ordered was good though. Also, the place was safe during my visit.

I had a great experience yesterday with the staff was so lovely and helpful the food was great and I will 100% come back and a big thank you to the young girl at the counter who was training another young lady for helping me figure out my supper

Ordered ahead on app and went in to front counter to get my food that I could see was already prepared. No service personnel on counter and no one acknowledged my presence. After standing for almost 10 minutes I asked drive thru staff for a manager who ran from drive thru payment window, threw my breakfast wrap in a bag and said sorry before running back. Food was cold and no acknowledgement for the lack of customer service. Won’t return to this location / seems they always get orders wrong and can’t read a screen or treat customers kindly. Sad customer service is not a priority at this location

Edited for my updated review (Feb 2024): The service is fine but the food is always terrible now.... I don't know what happened but we will now drive to another location instead of going to this one. The rootbeer is almost always out of syrup (for months now). Last time we ordered all of our drinks (rootbeer and coke) were absolutely flat, not 1 bubble. It's 50/50 chance whether food will be any good.... with the price of meals these days we opt for something different altogether or drive to another location to ensure or food is at least normal McDonald's food. I never complain but after last time I actually thought about calling and complaining. It cost us $65 for 4 meals and was not even remotely worth it... we could have ordered pizza and have food for two dinners (4 people) with that cost.