The dumbest experience! Ordered via the app and stated both 'eat in' and added our table number - see photo, yet when it hadn't arrived after 15 mins found a bag with our order waiting to be collected?? Unsurprisingly it was cold - how uncaring do you have to be to get that wrong...?
Absolutely awful. I have been sat in drive through now for about 25-30 mins, I’m stuck and can’t get through cause we’ve not moved AT ALL! I don’t understand how bad you’ve got to be at your job to make service this slow…
It took an hour to receive a very small order, the place was empty no where near full or even half full, it was so confusing as food was just there with no collections or call outs or bagging of the food it was just getting looked at picked up rotated and put down so confusing.
There is nothing fast about this place whatsoever.. sold out the working class who can be bother going to this restaurant with just order eats customers. Macdonalds have forgotten what actual real customers are..
Waiting over 2 hours for delivery, to Late to order from somewhere else, cannot cancel or will be charged, absolute disgrace, if they cannot deliver they should at least cancel the order and refund.
Without a doubt the most incompetent, rubbish McDonald’s I have ever been to. Last night, we waited at the drive through for 15 minutes before anyone bothered to take our order. It was 9:30 on a Tuesday evening and little to no customers were inside - so not really sure what the confusion/delay was. We ordered two chicken deluxe meals, which took an age to come. As we drove off, I checked to ensure that we had everything (they’ve missed something each time we have visited) and, lo and behold, both our chips were missing. Had to drive back in. Staff were uninterested, unapologetic and said ‘oh, you forgot your chips’. Food was cold and tasteless. Last time we will be returning.
Been multiple times and had pretty fast service. The main problem is the milkshake machine never working. You think with all the money they make they would invest it in a new one. The food is usually hot so thats a bonus