Ratings of McDonald's

google
Google
3.1
(1,484 Reviews)

Happy Hours & Specials

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Location & Hours

Classic, long-running fast-food chain known for its burgers & fries.

3100 Pimlico Pkwy
Lexington, KY 40517
Monday
24 hours
Tuesday
24 hours
Wednesday
24 hours
Thursday
24 hours
Friday
24 hours
Saturday
24 hours
Sunday
24 hours

Recent Reviews

google
Nov 2024
The Drive Thru sign is often malfunctioning for various reasons, the cashier generally does not confirm your order while you are ordering nor state the expected price, order will often be wrong and in need of being corrected, and staff often drop pretense of customer service when you notify them of a mistake. French Fries are often cold, stale, or both.
google
Nov 2024
Very rude. Would not accept my app coupons. I had my app coupon ready to go but the rude window wizard refused to honor my coupon.
google
Oct 2024
Went through the drive-thru, when we reached the first window the employee said the wrong order and we expressed are confusion and she immediately got defensive. She asked what the name of order was, we never gave a name. She told us to go to the next window and slammed her window. When we reach the next window, we could hear her saying that we were being smart asses to her. Completely ridiculous, we didn't even talk to her long enough to say anything that would cause that reaction. I would highly recommend not going to this mcdonald's, why would or should anyone have to put up with a employee who is acting like a child.
google
Oct 2024
They wouldn't let me use the coupons on the app. I had the coupon pulled up and ready to go, and they told me that their computer does not accept coupons.
google
Oct 2024
Pitiful!!! 2nd drive thru has both non functioning menu screen and the 1st lane is about to die too. So they can charge whatever they want for a item. I have no choice but to call HQ to get this joint to fix their outdoor menus. It's been too long.
google
Oct 2024
food was hot
google
Oct 2024
Don't understand why mobile pickup orders have to stand in line LONGER than people that order through the drive thru. It's ridiculous when people who were behind us get their orders quicker than ordering through an app. Also, Don't appreciate how they cheat the system with the timeclocks telling us to pull down to the window so their time isn't counted? Have been waiting for 17+ minutes for some damn food. Edit: FINALLY got my food. Fries are cold, Missing items from order. This isn't the first nor will it be the last time this crap happens
google
Oct 2024
Pretty quick service and very friendly employees.
google
Oct 2024
Drive thru for ice cream with the kids. Probably a solid 15 minute wait...
google
Oct 2024
Drive thru menu signs rarely ever work. The breakfast staff are nice and efficient. If you want everything you ordered in a timely manner, I wouldn’t go whenever the next shift gets there
google
Oct 2024
Excellent service
google
Oct 2024
Food was good and fast
google
Oct 2024
Thanks guys my kid loves it here!
google
Oct 2024
Workers left money on counter and ignored my mom, and then when my mom requested a refund they ignored her for an hour, gave out food to other, and were rude. I wouldn't advise going here. Also the manager that was here at 1:10am should be fired

Frequently Asked Questions

What is McDonald's rating?
McDonald's is rated an average of 3.1000000000000005/5 stars across various online platforms.