McDonald's

Ordered carrots side and they were frozen and inedible- asked a member of staff to exchange and they were all the same - Asked to swap for a fruit bag - They had run out- serving inedible food- no apology - Terrible service and quality

Using click and collect, the spaces allocated were full due to Just Eat driver being too idle to park too far from the entrance. Got my food home and the fries, as expected were limp and pale, something which appears to be their norm now, gone are the days when they stood proud in their red box, now they look like a virgin at a knocking shop, wilted and shy. Then I find I'm missing a burger and by now it's too far to go back. So disappointing now at McDonalds, even the Happy Meal is on Xanax

Came here at 11.55pm via drive through 1st off took my order then 15 mins later asked me what my order was then asked me to order our choices again Waited another 15 mins got our food, to realise no straws where in the bag also missing fries and missing holumi fries in our bag which we paid for, regarding customer service Staff looked dishevelled, not talking if anything they where moody looking Not the usual atmosphere on this visit of many.

Just want to say that was one of the nicest mcd’s I’ve ever had and the staff were so friendly and everything was what I asked for and even got a milkshake after 10pm! will always come to balby mcds in future☺️

Ok food Intimidating expierience. Been waiting for my order over 20 min. Staff in there they don't welcome you and they gossip about customers in front of you. Absolutely shocking behaviour. Won't be back for sure

Quick and friendly