Ratings of McDonald's

google
Google
3.5
(1,277 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Classic, long-running fast-food chain known for its burgers & fries.

Monday
24 hours
Tuesday
24 hours
Wednesday
24 hours
Thursday
24 hours
Friday
24 hours
Saturday
24 hours
Sunday
24 hours

Recent Reviews

google
Apr 2024
The level of incompetence is astounding. I don't remember it being this difficult to read an order when I worked for Macdonlds. Entire meals missing, incorrect items, and substandard food quality including cold or poorly made. Not even once or twice. Every single order has something wrong. Edit: it has now been a few months since I posted this review. And I still stand by my previous comment. We don't often order from them now, having been disappointed so much before, but when we do, we ALWAYS get let down by missing items, cold food, or incorrect items. Cheeseburgers with the labels saying they're plain, yet they have all the fillings, even had one burger arrive with just cheese in a bun, no fillings or meat at all. They consistently forget the dips too, both the normal and the select ones. It baffles me how it is possible to get so wrong so often. Seems the entire store needs retraining and more competent management hired.
google
Apr 2024
Typical fast food restaurant, standardised food so you know what you're getting. Use the app to order ahead and can park up and have it brought out to you is great. Dietary restrictions: Limited for allergy restrictions Parking: Small number of parking spaces usually filled by delivery drivers Kid-friendliness: Ideal for kids
google
Apr 2024
Vegetarian options: Everything that should be good can't be seen in this restaurant, they don't work at certain hours, and all the employees are just smoking outside. I traveled more than twenty miles twice, even though the restaurant was open, they said they don't work. It's the worst restaurant in this area. Considering Dietary restrictions: Everything that should be good can't be seen in this restaurant, they don't work at certain hours, and all the employees are just smoking outside. I traveled more than twenty miles twice, even though the restaurant was open, they said they don't work. It's the worst restaurant in this area. Considering Parking: Everything that should be good can't be seen in this restaurant, they don't work at certain hours, and all the employees are just smoking outside. I traveled more than twenty miles twice, even though the restaurant was open, they said they don't work. It's the worst restaurant in this area. Considering Kid-friendliness: Everything that should be good can't be seen in this restaurant, they don't work at certain hours, and all the employees are just smoking outside. I traveled more than twenty miles twice, even though the restaurant was open, they said they don't work. It's the worst restaurant in this area. Considering Wheelchair accessibility: Everything that should be good can't be seen in this restaurant, they don't work at certain hours, and all the employees are just smoking outside. I traveled more than twenty miles twice, even though the restaurant was open, they said they don't work. It's the worst restaurant in this area. Considering
google
Mar 2024
It didn't last long. This restaurant is the worst ever again. First of all - Delivery. 9/10 cases there are items missing in the order. After few complaints I can't even get any refunds as they tell me that I was refunded few times. So now they can literally cheat on me and there's nothing I can do. Can you imagine? Secondly - brainless people working in there. If ordering food and ice creams you'd rather expect to get fresh ice creams as last, don't you? So you won't. They usually try to give the ice creams as first, without any bag and tell to go and wait on bay for the rest of the order with the ice creams in your hand once I waited 11 minutes so I put the ice cream next to the car and I asked for new. I had to speak to manager to get them. That restaurant at this location is an absolute joke. Seriously. Avoid and pick the other one, Newport Road for example. That restaurant should be reported to McDonald's for what they're doing.
google
Mar 2024
When ordering food you will be lucky to actually get what you paid for. 9/10 times I'm ordering food they mess it up
google
Mar 2024
If I could give the service a 0 I would I could write a book on how terrible this mc Donald’s is, purposely asking people to park up and wait for their food just so it looks like their on a good time schedule when really the parking is causing chaos it’s a joke, let’s not get started on them getting orders wrong I think if they actually managed to get an order correct without an item missing I would pass out, they put the wrong order through for me before and when I asked them to correct it they told me I had to go around the drive thru again absolute shambles of a place, as I am writing this the worker has come over with the wrong order case closed ‍♀️

Frequently Asked Questions

What is McDonald's rating?
McDonald's is rated an average of 3.5/5 stars across various online platforms.

+44 29 2073 3228

Cardiff Gate Retail Park, 1 Dering Rd, Cardiff, CF23 8NL