McDonald's

Buena

Great food.

These are some of the absolute worse humans that hang out here. Notice I did not say work, because they don’t. They hang out , talk, and dance around. No clue about customer service . Almost ten minutes standing and waiting in an empty lobby for an order of fries, and a milk shake . You can tell who ever manages/owns this place could care less with a location running like this. They are probably just another sorry human just like the staff they employee. I pray for the day when fast food just goes to the robots that actually work, and can turn a grease bag out in a timely manner.

$40, for 2 1/4 pounders,, 2 lg fries, ¹ fish sandwich ans 2 shakes. Are you kidding me. 2 people could eat at Positanos for less.

First and Last Visit to this location. AVOID THIS LOCATION ! We rarely visit McDonald's, but it was getting late, we were hungry, so you know - fast food. Nothing was fast about this McDonald's. I wasn't sure if the store was open (at 11 pm), because there weren't many lights on. We pulled up to the drive-thru anyway. There we waited for at least 15 minutes to make it to the 2nd window. When the employee at the first window started popping out of the window to look, we asked what the holdup was - they replied "Oh, it's another Uber order - they always hold everything up." We asked if a manager was on duty, as the delays were too much to ask paying customers to endure. We were greeted by a blank stare. When I was handed my food at the 2nd window, I asked if there was a receipt in the bag - surprise - blank stare at the ceiling. I asked what the store number is - you guessed it - no response. I checked my french fries immediately, and they were cold. I checked my Big Mac sandwich - the burgers were also cold. I don't know why my food took so long, and was cold. I don't plan to re-visit this location ever again, so I can't report whether management has figured out how to keep Uber orders from clogging-up their drive thru, or if the burgers and fries will be made quicker - as in Quick Service Restaurant - which McDonald's is supposed to be a member of.

The best customer service hands down