Mastro's Steakhouse

Crowed with a band

Came in for a bachelorette dinner for 10 people. Everything was going smoothly until it was time to pack up the food and the runner (or whoever they sent to box the food) boxed it up and put it in bags on its side!! Peoples food were spilling out into the bag. We, as foodies, have dined in all types of restaurants and never have we had our boxed turned sideways to fit into a small bag. If they were out they could have given us the option to hold it. It looked like dog food all mixed and mushed together. He claimed they were out of branded bags. Then he walked away. Shortly after one of our guests went to stand up to go use the bathroom and bumped into the tray of dirty plates that the guy LEFT DIRECTLY BEHIND HER CHAIR. The plates all shattered and the same guy turned around from across the room and screamed “OH MY GOD” while throwing up his hands. As if it was her fault she bumped into the tray that was BEHIND HER AFTER WE ALL HAD OUR TO GO BOXES. Then one of our guests told him that was rude to blame her and he said with an attitude “well where was I supposed to put it??”. At that point we asked for our dessert to go and for the bill. What do you know, the dessert comes IN LARGE MASTRO BRANDED BAGS that could’ve fit our food properly. The bride then asked to speak to the manager. Once he came over he proceeded to ask “… is that not how you wanted your food boxed?” As if we wanted dog food after spending $1500! The audacity!! Definitely ruined not only our experience but the brides bachelorette party. Never will we dine there again! Nor will I recommend anyone to try it.

Very good! Everything you would expect in a high-end steakhouse

Great steakhouse located on El Paseo in Palm Desert. Servers are on point. Food is delicious. Great cocktails and a nice wine list. Bar scene is happening on the early part of the evening. After 930p crowd thins out.

The food and service were good but not representative of the price point. Our order (table of four) was incorrect and, while corrected, it made for a less than pleasurable experience. The resturant is beautiful and while one would expect a fine dining experience, the crowds and noise made it feel more like a cattle call. We had an early seating and being a business dinner we stayed longer than usual (caused, in part, by thier not fulfilling our order correctly) prompting them to ask us to leave so they could accommodate other reservations. We were not offended but clearly this resturant is more focused on quantity than quality. ​ For overall dining enjoyment, there are better options.

Wonderful friendly people.

As always top flight and their mngemnt eam is excellent