My brothers, my dad and I visited this curry house in December. Having tried the majority of the curry houses in Upminster and slowly making our way through the remainders, we visited Masala Grill and we wished we never bothered. Not all curry houses are the same, some being better than others, but at the very least you expect to have had a meal and an experience of going out to a restaurant. There was no warm welcome, surprising considering there was only one other table of people inside. We sat down and tried to not to judge too quickly from the stale popadoms. Then ordered our mains, which come over to our table within the next 5 - 7 minutes. This was nothing more than a ready meal - tasteless dishes that were imho worse than a count on us ready meal from M&S. Finally, we were greeted with the bill for this pleasurable evening - which was an extortionate amount for the service and level of food we had received, especially compared to other (much better) local curry houses. I never write a review but this was such a disappointment and horrendous experience I felt that it was only right to warn others. This may have been a one-off, but i certainly wont be going back to test this theory.
Always great food and good service
Had the most incredible meal last night. We were a table of 6 and every single dish was absolutely gorgeous! My favourites were the chana masala, pakora, banjo’s, tandori chicken. We also had butter chicken, korma, Bhuna, murg masala garlic naan and more. Everything was delicious
Great selection of dishes amazing food. Great staff
I ordered food via just eat unfortunately the butter chicken was toooo sweet, the sag paneer had soil (I think they wouldn't have washed spinach properly ) The Gobi was ok Egg fried rice was like pulav rice not all like fired rice Over all very much disappointed
Really nice food and reasonably priced. Staff were attentive even with it being busy
Still the best Indian restaurant in Upminster.
I’ve been to the Masala Grill a few times and it’s one of those hit or miss places. The service will vary on the mood the waiter is in on the day. The food is fairly good and the menu is what you’d expect from an Indian. In turn to the service the ambience will vary depending on the mood the staff are in. Recently we received a frosty reception the restaurant was empty. It didn’t improve during the meal. Upminster is saturated with places to eat and there are a number of Indian restaurants in the town. So if one is busy, there is a reason for it! Anyway the bill came and it seemed very expensive for our small party of three. At least the curry was ok. Next time I’d have a take away and enjoy my own ambience
The first time I visited Masala grill for dinner was as a group of four people. The food and the service were both good. The waiter was friendly and efficient. The restaurant tables were not on top of each other like some other restaurants I have visited. We have visited here several times since the first time and my opinion has changed. How friendly the waiters are depends on who serves you and the bill always seems to be more expensive than expected, especially as the drinks are not broken down. With waiters who are not that friendly, there doesn't seem to be much of an atmosphere so I don't think that we will return unfortunately as there are better places locally.