Marco Pierre White Steakhouse, Bar & Grill Meriden

My daughter and son in law was married here and the service was excellent.

Absolutely amazing mothers day afternoon tea with my gorgeous daughter. Lovely staff, so attentive professional and friendly. The food was amazing, really lovely experience.

A poor experience that will not see us return. We booked our table for a Saturday evening sitting a few weeks in advance and notified the restaurant upon booking that we had a voucher for the Steak & Wine Groupon deal. Whilst booking we provided the voucher details as requested. All was okay.... so we thought! We arrived and the restaurant was not busy, but had a nice atmosphere. Upon arrival we were seated and asked if we would like any bread and olives, to which we said yes. We then enquired on whether it was possible for us to pay additional charges to upgrade our voucher and/or Steak. The waitress said she would ask the question and be back shortly. No drinks order was taken at this stage, but we assumed this would be done when the bread arrived. 34 minutes later the Manager arrived at our table to inform us that the voucher couldn't be used after 5pm. We were not aware of this small print as it was a gift, we were only provided a barcode. We were also perplexed as to why this wasn't addressed prior to our arrival, when we had informed them of our voucher and provided the reference number! The manager "honoured" the offer because we were already there, but this straight away put a damper on the evening. Not only that, at this point we still hadn't been asked what drinks we'd like and the bread & olives we asked for upon being seated hadn't arrived. 45 minutes in, we were asked what we'd like to drink and these arrived quickly afterwards. We asked again if we could pay and upgrade the Steak, to be eventually told no. We were however "allowed on this occasion" to order Starters and Desserts?! Odd. We tried to enjoy our evening despite this poor start and ordered our Starter, Steak & Desserts. We ordered our Steak with Bearnaise sauce... both arrived with Peppercorn. It wasn't worth the complaint at this point, we just wanted to eat and leave. We can say with absolute certainty however, that we will not be returning, and that it was very much a mediocre experience. You are paying for the "name" and not quality of food or service. A shame, but we know now to avoid.