Showing closed temporarily, hope they reopen.
Online it says that the store closes at 9pm. I tried to go there to get some ice cream at 7:30pm, it was closed. If it closes before 7:30 then maybe the times shown on the website should be changed. Was excited to go, no longer am.
Always loved this place, the girls that works here are very nice and friendly, they also remember us (my husband and I go once a week or 2x a month) but recently, we haven’t been seeing the girls and it’s only the bald guy working there. When my husband went to the store one time, he ordered our usual , we like it in a cone but since he’s driving, we liked it to be in a cup and just the cone on the side. The guy insisted that he gets a bowl cone instead, but my husband said that we just wanted the cone on the side.
I came back a couple days later (lol, yes, we love ice cream) and he did the same thing to me, insisted if I wanted a bowl cone instead. I also showed my AMA card to him for discount but he didn’t apply it, nor offered or asked me if I want my receipt.
He also turned off the open sign 10 minutes before he closes. While when it’s with the girls they mostly still take order even 5 minutes after they close.
We probably won’t be coming back if he’s the one who’s always working there. I’d rather go to the west side or try the one on the north.
The service was not friendly. We hadn't been here before and the guy was not happy about being asked questions. The icecream was very expensive to not have a friendly service experience.
Great ice cream here. We got an ice cream cake this time. (Cookies and cream) - had big broken pieces of Oreo cookie on top. Very good. A bit pricey, but most good ice cream is.
Today, Monday August 7th, Emilia took it to the next level on customer service. She was kind and friendly. You guys need more people like her. Thank you Emilia
Great customer service from the staff at this location. 10/10