Love customizing my icecream! Something for everyone
I showed up at 10:56 and the worker wouldn’t serve me ice cream. I tried really hard to get there before closing and was really disappointed that I couldn’t enjoy ice cream.
bring back the actual cookie dough :(
The supervisor girl is rude as i am one of the regular customer.. will never visit again..
Probably one of the worst locations I have tried, they do not know how to make a marble slab Ice cream cup, maybe only the even staff is like that cause I haven’t tried to go here in the afternoon. I have asked them to mix in the toppings and they refuse to do so, hit at it max 2 times and then try to put it in the cup. It’s such a horrible experience of seeing the server try to add food into a cup and it falls all over and just looks so unhygienic. Save yourself time and money, don’t go here.
I'm unsure about the ownership of this store; however, for some reason, they restrict the number of toppings to just two. This is a situation I've never encountered at any Marble Slab before. I ordered a milkshake and initially wanted banana chocolate ice cream, which they didn't have. The staff suggested that I opt for chocolate ice cream with a banana topping, to which I agreed. Consequently, I ordered a Nutella milkshake with banana, Oreo, and caramel drizzle, only to discover that I was only allowed two toppings. I was disappointed by the absence of such a basic ice cream flavor, and adding the banana topping meant sacrificing one of my topping choices. I had no choice but to make a selection between the toppings i wanted, which I found to be quite unprecedented. Staffs said they dont want to do something that will get them in trouble. I get it. She was doing her job. I was willing to even pay more but they have no way to charge it. Owner need to clarify this and even post it on their menu. Oh wait you cant because even the official Marble Slab website indicates that they offer unlimited mixins. Thats why theres no options to charge for more toppings!!! But hey the whip cream was free? Unbelievable. Nonetheless, 2 stars for the milkshake actually tasting pretty good, but not worth it for $10 with only two damn toppings.
Super good ice cream, unlimited toppings which is great. No complaints!
Great staff and ice cream was amazing