Loose Leaf Boba Company

my first time here today and will definitely be returning! i came around 6, the girl at the counter was greeting every customer that walked in! she couldn’t be older than my daughter but her work ethic was insane. all the drinks were made quickly and tasted good. the vibe of the place is awesome and the drinks were amazing. i will definitely be returning.

Great service

My favorite place for boba. They use all great quality milk and teas. My favorite is their Black Sugar Latte with matcha. Their cheese foam is also super creamy. It is a must to add their cheese foam on top of any selections. Location is great. Parking is a challenge just like other downtown's establishment.

Great Boba spot centrally located in New Haven! I highly recommend checking out the Skull and Bones building next door

My friend and I were in the area and wanted to pick up some tea before walking around. I was intrigued by the ingredients which included black sesame, ginger, ube, Pandan, and red bean. I decided to get a black sesame ginger latte with boba. I got it cold with half level of sweetness as recommended by the staff. The sesame flavor was satisfyingly strong. There was just a touch of ginger flavor creating a unique well balanced infusion. Boba had a nice soft texture that was appropriate for this drink, although not the softest boba that I’ve come across. The shop also offered several options for Vietnamese coffee including variations like coconut. There were a few tables with seats available to enjoy the drinks inside and a plant covered wall with a neon sign (For my bes tea) for photo-ops. The store is cash free, credit card only. The best way to pay is actually through the Snackpass app where you can earn a free drink after a certain amount of purchases. I’ll definitely stop by here the next time to try more! Dietary restrictions: Several different milks available for dairy allergies.

I was waiting for almost 30 minutes and the made drinks for people behind me first. They also forgot to put honey boba which is almost $1 for each drink. What a mess!!!

I came to use the “BOGO voucher” from Shops at Yale, the girl at the counter was incredibly rude, demanding ID and was already very confrontational. Apparently the coupon said I had used it already, which I hadn’t (I only got the email voucher two days prior, and haven’t been to Loose Leaf for a good while). I told her as such, and she essentially accused me of lying. I dunno, either she profiled me with some other Chinese dude who used his voucher already, or is just naturally combative; either way, horrible look for a FOH worker. I guess I must be *really* bored to be spending my days trying to get a second free boba drink… Even if she couldn’t take the voucher, a simple “sorry” suffices. I’m appalled by the attitude of this particular staff member, and disappointed since the other staff are nice. Honestly, go to Whale Tea - their drinks are better and more authentic.

5.85 for a small coffe and then wanna ask for a tip

no BoBa