Looking for Chai Taiwanese Kitchen

Ordered a sizzling chicken steak, with this price, I expected something authentic. The plate was just for plating, not really doing the sizzling part. (Which do make difference in the taste)

Came in for hotpot, and was amazed with the quality taste. The Pig-ear salad and fried rice was the perfect starter, and the crispy chicken is better than some friend chicken I’ve had. The hotpot was wonderful as well. Spent about $30 a person and plenty of leftovers. This is truly a hidden gem in Bellevue!

Great Taiwanese food, good customer service, highly recommended!

It's easy to write a negative comment/review about a restaurant, but to receive service so good that you are so happy to leave a positive review. First off, my family of 4 arrived just when lunch rush began. So it is expected to wait for a bit. But the 2 ladies ran the front so well, things were cleaned up and set up in such efficient way, we were seated in no time. They have excellent communication between each other which made the process went so smoothly. Food was great, the C2 dish (crispy chicken with special spicy sauce) was really good. Not really spicy but for someone that doesn't really eat spicy, I have nothing to complain about. Too bad the fried chicken steak over rice was a bit overcooked and dry. At the end we decided to get some bubble tea. Although they were so busy they were spinning like a top, the lady with red hair took the time to introduce their drink to us, and even offered to split the drink for our kids so they each have one drink in hand (they were so surprised and felt special). Gosh, the tipping system is so abused nowadays, but for these 2 ladies? A hands-down "take my money cause you rock"!!

We have always enjoyed the food here and most of the time, the service is alright. The most recent time however, not so much. The longer haired waitress mumbled in mandarin twice, "I'm not even busy anymore, now you leave". We were there for an hour and we had 2 kids. I hardly think an hour is taking our time given food arrived 15 minutes into our visit. Very disappointed not with this restaurant but of this particular waitress.

Disappointing food. I ordered the sizzling platter with chicken steak, and it was basically an oven baked chicken breast with sauce poured on top of it, served on a metal plate. Wasn’t really hot let alone sizzling. An overall underwhelming experience.