LongHorn Steakhouse

The server was wonderful and was paying alot of attention to our needs. But the kitchen burned my food and left a horrible taste in my mouth. Granted I was offered a new meal but that wasn't going to help. I was a little jealous because my husband enjoyed his meal while I drank water.

Completely horrible. Our food was either raw/undercooked or too tough/overcooked. Steak wasn't juicy, salmon was raw, and our waiter was just horrible, continuously going to other people while holding on to our order. We didn't even get complimentary bread at the table until we had to ask.

Rico lugar para comer buena carne.

I took my daughter out for a celebratory dinner last night (2/23/2024) for an accomplishment at school - she selected this place! We normally enjoy dining here, but I had such a bad experience until this one time may have ended me ever coming back! We started by going to wash our hands AND the women’s bathroom was an absolute atrocity! There was an empty paper towel holder getting soggy on top of the trash topped counter - the slot for the trash to be placed in had overflowed onto the counter and clearly hadn’t been cleaned or dumped before the dinner rush! There was soap residue and water on the counter as well and two empty paper towel holders. So, I went to the stall to attempt to get toilet paper and there was a trail of paper all over the floor with piles of it stacked inside the stalls and strewn across the toilets!?! Further EVERY spot on the floor was disgustingly sticky under my feet! My mother had to use the bathroom so she went in and kept rubbing her feet on the ground, including the grass outside to attempt to get the gross off of her shoes! This was such a gross start! Then to attempt to keep my children satisfied, I stayed and they seated a large party right beside our booth the moment I returned from the bathroom! It was a table of male athletes and the server basically just devoted her time to them for the rest of our visit! Luckily we’d already ordered and someone else brought our food out! I watched and counted the number of times that she came to them and walked on the other side to not have to check on us! They came after us, were served, ate and left BEFORE us!?! Further, my daughter ordered dessert - we had to wait until the ice cream practically melted before she brought the extra spoons (which were too dirty to use)! Prior to eating, I had to request replacement silverware because it wasn’t clean and had hair on the cloth napkin (I asked for paper napkins too that took forever to be brought out)! Overall worst experience I’ve ever had at Longhorn and I’ve been a longtime loyal customer…. I literally sat there only because I didn’t want to ruin my daughter’s celebration but I thought how this one time has forever changed my perspective and doubt I’ll dine in again…. I gave it another chance after the last time her dad brought me there for lunch and some bug kept flying around our food, so I don’t think we’ll make it to the three strikes you’re out rule, two is enough for me…. LAST THING - my overall TWO stars is how I truly feel, but I was being generous about the individual category stars! And, I feel a thorough cleaning is required and maybe fix the dishwasher because my plate didn’t appear to be clean along with the silverware and glass! I didn’t bother to approach anyone because I did tell the server I wasn’t happy but didn’t want to embarrass my children who asked me not to say anything even though it was very clear that I was a very unsatisfied customer! The “manager” saw it on my face as I left and instead of saying anything as I passed her to leave just looked and turned away! It will take a lot for me to return but I hope the place gets cleaned up - I’d hate to have one horrible time knock out all the good ones…. It’s said to always check the bathroom, and if I based my review on that - it would have been a negative star review!!! And, a picture would disgust anyone from ever returning, so I didn’t post any…. Please take the advice to clean up & do better!