Management did a great job handling me as a customer. My pizza was slimy on the bottom due to a hole in the dough that they didn't catch. Typically I am questioned and management demands me to bring my pizza back (Can't blame them), but this time they treated me as if mistakes happen sometimes, which they do, and I really appreciate that. I will be frequenting here more often. 20 stars for the male manager I spoke to tonight on 1/7 @ 8pm
This establishment has some chronic issues. I’ve been to this place on four different occasions. The first two were three years ago, at that time the service was great. The last two were the last week of 2023 and first week of 2024. Both of these occasions there were no “hot and ready” pizzas. The second visit I called ahead and ordered. The employee took my order, parroted my order back to me and gave me an estimated time for pick up. When I arrived they didn’t have my order correct and without “hot and ready” I took what they had. One of the pizzas only had 2/3 of the crust. There are several other places I will be going instead of this place in the future. Parking: Parking lot is in poor condition
Terrible! Placed a pick up order and had to sit in line and wait for 20 more minutes for it to be ready only for them to hand us a buzzer and tell us to go park and wait until it’s ready. The cashier sat there and was ringing up 4 different people and ignored us sitting in the drive through. Terrible service and food was cold by the time we got it. Will never be back, this is insane.
Was accident given the wrong order. Called to let them know. Nick was nice about the situation let us keep the meal and also was prepared to fix the mixup for the opposite party. GO NICK!