I wish I could leave a ZERO. That's what they deserve. Placed a phone order for a deep dish / extra cheese pizza for carryout. When I placed the order, I was VERY SPECIFIC about what I wanted on it. I said EXTRA CHEESE ONLY. NOTHING ELSE. Get there, and first off they got my name wrong. Not that big of a deal but indicative of the overall quality of service. Second thing they bombed, is they got my pizza TOTALLY WRONG. I asked for EXTRA CHEESE ONLY. I was given a pizza with PEPPERONI. So I take it back inside, put it on the counter, and...once again, I was VERY SPECIFIC...I said "I ordered a pizza with EXTRA CHEESE ONLY. This pizza has PEPPERONI on it. I don't want pepperoni, I ONLY WANT EXTRA CHEESE." So they remake it. AGAIN. And what do they do? Get it completely wrong. AGAIN. A THIRD TIME!!!!! Once again, PUTTING PEPPERONI ON IT WHEN I SPECIFICALLY TOLD THEM NOTHING BUT EXTRA CHEESE. And the final act of this top-shelf store? No apology. The guy goes into the register, takes out what I paid, and says "Have a nice day." dismissively and rudely. I'm not sure I've ever seen such rudeness or incompetence in a business before. It will be the last time I ever patronize this business. There are many pizza shops in Norwalk. I recommend choosing ANY OTHER PLACE BUT THIS. They deserve to not be in business any more.