They never answer the dam call
Pedi una pizza hawaiana extra queso y me la dieron regular regrese a preguntar y solo me dijo es extra queso pague 18 dolares
People who work there are the worst in giving service. They don't answer the phone. The phone digital pay most of the times doesn't work. When I walk in they take long to help the customer. It also seems like they don't even want to help a customer with their orders because they always tell each other to go up to the counter. By far worst customer service restaurant here in Fremont.
This is the worst little Caesar’s in the Bay Area, they can’t cook pizza at all. Burned pizza every time and looks like shi. Avoid it at all costs. Just a bunch of amateur teenagers that are trained horribly.
If I could give it 0 stars for customer service, I would. No one even came out from the back for a solid 5 minutes before asking about my order- I told them what I had- just cheesy bread and an order of bread sticks with sauce. The girl said she’d check on it, walked in the back, and disappeared for another 5 minutes til I made eye contact with her around the corner- she turned to tell dude about it and he started making the order. Mind you, my email was past estimated pick up time & said the food was already in the oven. When I asked about timing, she said the order never showed up on their screen & asked if I wanted to talk to a manager. Out walks dude that just put food in the oven. I ask why the app said the food was being cooked if they never got my order and he said their beta app sometimes messes up. I asked how much longer the wait was, and he told me another 20 minutes- then the girl walks out from the back with stuffed breadsticks- not even what I asked. I left with something that wasn’t even my order because someone left a group of teenagers in charge that doesn’t understand how to operate a business. 0/5 do not recommend.
The got both of my pizza’s crust wrong and gave me a type of crust that cost less. Do I am out on some money and didn’t get what I ordered.
Staff needs to be trained on how to make the pretzel crust. I paid for a pretzel crust pizza and zesty bread but I received a classic pepperoni with salted crust no pretzel and regular cheese bread instead of the zesty bread. I paid more money than I what I received. This spot has had the worst staff in fremont for 2 years now. Go to the thornton location if you want real service
I just went to buy a pretzyl pepperoni pizza an they just put all the freaking salt in a regular pepperoni pizza that it was nasty not going to buy in this place anymore those kids that you have 4 employeen r going to make your bussness close