Like Cafe

The food quality is low. I did not enjoy the service as well. Also, it was very cold in there with no heat.

The employee sat my family down by the door. There was no heat in the restaurant on one of the coldest days. Everyone had to wear a jacket while eating. After having about 3 bites of our food, we decided to get the check so we can just eat at home. The food was also very disappointing and we have been dined here many times before. The quality of food has gone down over the year. We paid for the food and as we were about to leave, the waitress demanded at least 18% of tips as we only gave them 15%. There were no signs, labels or anything in the restaurant or menu saying it was a requirement to pay at least 18% for tips. Tips are optional and freely given by customers. A recommended or suggested tip is not the same as an auto gratuity. With suggested tips, the percentage is merely a guideline, not a requirement. The customer may choose what tip amount they want to give their server, if any. Restaurants should clearly label suggested tips and automatic gratuities on the bill. Please keep that mind before your employees try to do that with other customers. With that being said, your restaurant wont be receiving anymore business from me.