Was very happy with the service. Ordered something very specific and I wasn't sure if they'd pay attention to the notes in my order, but they did. Nobody around where I live does strawberry shortcake waffle, but they customized my order pretty close!
Worst cookie dough ever. Came cold. About 20p worth of icecream. Charged me £2.25 for a 70p water bottle with a loose lid indicating that it was filled back up with tap water. A employee there named Fatima provided us with the worst customer service and to add the icing to the cake gave dirty looks
Recently discovered this place and didn’t know such a gem exists in such a proximity to me. Wish the guys nothing but great success. Knowing how challenging it can be for an independent business to succeed during these extremely testing times, it is truly commendable what they’ve taken on to bring their locals a fantastic dessert shop. I know customers can be very hard to please and even the littlest thing can make customers leave a bad review, this can not be as forgiving to an independent business because they simply to not have the financial backing of the massive chains who can support their franchises. So I strongly advise the locals and anyone else to get behind independents like this and others because the high street is dying as we know it, so even if you have a slightly bad experience here please please give them a chance to sort out whatever issue you have and i’m sure they will be delighted to sort it out. I’ve seen too many local businesses fail due to the ongoing challenges faced by smaller businesses and pleasing customers is ever so difficult while they also navigate through difficult times so sometimes some customers can expect something for nothing. But when you are doing this please think for once the amount of effort, investment and time these guys and many similar establishments have put it into their businesses to bring their local area something vibrant and different.
This place is great. The staff were so friendly and accommodating. Food was delicious and really generous portions, and priced so reasonably! We will be back.
Best ice cream I have ever eaten. Lovely Latte aswell. Very friendly people. Highly recommend
One of the better dessert parlours in this part of Herts
Nice clean shop with modern fresh decor. Food was nice and very friendly staff Don’t know why it’s always dead inside could do with a tv or snooker table