Lakeside Dining Room

They close at 8:45pm on weekdays

Had a delicious breakfast, bacon and eggs and yummy potatoes!! Nice view of marina. Service was good too ..friendly and efficient. Recommend!

I attended a friend's birthday party that she had here for high tea. She made a reservation in advance, for 13 people. 8 of us showed up. Near the end of the tea, the server came out and stated, that instead of charging is $45/pp for the 5 no shows, they were going to charge us $15/pp. My friend was obviously very surprised. She told us when she was on the phone, they confirmed the resos but they did not at any point explicitly state "if there are cancellations or no shows you will be charged $45.” It was also her birthday, and she didn't want to make a scene, so she apologized to us and went to talk to the manager about the situation. I hopped onto the website, as usually there is a note stating last minute cancellations will be charged. This is the case for many restaurants in kelowna, ie: gather, kasai, krafty. Honestly it is pretty standard restaurant practice to state clearly if you're going to charge for cancellations. There was no note. I remember that Gather restaurant also uses the same online reservation portal "Open Table" and that there was a note for their restaurant that a no show fee would be charged. When I compared this to Open Table for high tea, you can easily make a reso with no note of being charged for cancellations. I joined my friend in talking with the manager after finding out this information. He said that the staff are trained to talk on the phone, but honestly with this kind of incident there must be a serious lack of proper training because stating "if there are last minute cancellations you will be charged full price for each no show" is not a difficult statement to make over the phone, and there would be no miscommunication otherwise. He then proceeded to add unnecessary comments such as "I spoke to the pastry chef and we are being nice and charging you $15 per no show instead, we are not making any money on this. And he is above my pay grade so I can't do anything else". That is a restaurant problem, not a customer problem. I told him that it should be stated explicitly on the website, to which his response was "there's no room to add to the website". Again, I've never heard of that excuse, you're telling me that there is no room for one more sentence? On top of that, I noticed he wasn't even making eye contact with my friend or I, and was mostly just waving his hands and looking above us. I'd expect proper eye contact during a conversation like this. In addition, other high teas I've attended every guest gets their own tea. There were 4 of the guest at the table who weren't offered a tea or checked in on to be asked "can I get you a tea". I also asked if instead of the salmon sandwich could I sub for an egg sandwich instead? She said they were pre-prepared and they can't do that. And bring my food out missing a sandwich, with no replacement. Our other friend who was vegan, didn't have a menu. She was fine with not eating but the server said she will talk to the pastry chef and see what they can make. She comes back to state "the chef can make something for you in 5-10 mins! Here I am wondering why they can't make me a replacement egg salad sandwich in 5 mins... They charged her the same price as the rest of us: $45 for essentially 4 pieces of cut toast with toppings and a skewer of berries. I was excited for this experience as I have dined here before, love the view and usually the service and food is very good. However this experience has left a sour taste in my mouth, and I know myself and some of the other girls in the party will not be returning. If you're looking for a better high tea experience then I'd recommend making the trip to Neverland in Naramata.

It took an hour to be served cocktails and no food. I ended up not being able to order dinner because it took too long for the server to ask us for our food order. Looking at how the menu was priced I anticipated better service. Great cocktail selection & pretty ambivalence. PART TWO I decided to try the restaurant one more time. If you book high tea be aware that they will charge you for no shows. They originally wanted to charge me $225 today, but the manager talked the chef down to charging me $15 a plate. I’m not sure why this became my problem.. Other restaurants clearly communicate fees prior to reservation. The manager proceeded to tell me how they’ve made no money off of my table. Being charged an additional $75 for my friends not showing up to my birthday certainly wasn’t the day I was expecting. I will not be back to the Eldorado.

It’s very nice. Have tried most of the expensive restaurants in the town, but still like the food and service here taking into account that its foods can be reflected by its prices correctly. Very good value

Brittany in the restaurant was so rude it pains me to write this review, she genuinely ruined my evening, which is hard to do. Not a single smile was cracked by this black cloud of a server. Since I was a solo business traveller she paid no attention to me while I watched her make several visits to the tables around me. I even had to go to the bar myself to get my food and drink, I returned my food because it was cold, it came back cold again, I didn’t complain again because I just didn’t trust them. Horrible experience, Brittney needs to go back to serving 101 or removed. That being said I had an amazing experience in the morning for breakfast. My server and the eggs Benny were fantastic. Mostly Brittney that seems to be the problem!

Went for lunch. Excellent Food Service and Atmosphere

Went here for supper the other night. The service was great and our server both was well informed about menu and drink selection but had just the right amount of check ins that it was not disruptive to our dinner experience. She made allowances for my hearing disability and had a clear and vocal ability that makes it easier for me. The menu offers a great variety of gluten free options and was able to really enjoy a fish and chips meal. Would recommend place for date night or get-together with friends and family.

Great food! Great atmosphere! My nickname for the place is The Cougar Den. There are a lot of cougars in the area, some are over 50, others are cats

Came here for a business meeting, great food and service. The scotch selection was great. When the server said the selection I asked for wasn’t available they offered a better year at the same price. Can’t beat that! Price point was great for the full meal and drinks. 100% will be back. Nearby activities: Beaches nearby, downtown a short 5 minutes in a cab. Or walk 15-20. Lots of hidden gems in the area. Safety: Quite area off the downtown streets. Food & drinks: Scotch flights available.