Delicious cakes, great prices, and amazing customer service!
La imperial can boast of excellent quality cakes. But their customer service cannot sink any lower. Very discourteous staff, first audaciously told me there was no cake even without asking if I actually had placed an order. Secondly based on the store staff instructions, I had texted the wordings of the cake only to be told when i wenr to pick the cake that nobody checks the messages to that phone. When politely requested if they would pipe a name the lovely staff Jarda couldnt possibly be more ruder . I asked if they sold paper plates. She said yes ( twice !) and then when i asked her where it was she said they didnt have any and that she was confused because of my presence in the store ! Just a gentle reninder .. while your cakes are fabulous.. you ll be out of business in no time if your staff continue in this fashion because : 1. You are not the only bakery in town 2. You are not giving away free cakes ! You charge a hefty price and it is only fair that the customer gets what they paid for !
I purchased a “Rosca de Reyes” from this bakery, and I must say, the “rosca” was incredibly delicious. The aroma alone was inviting, and each bite was a delight. Freshness and quality truly stood out. Highly recommend!
Lo siento crei que estaba mejor de lo que se ve pero el pan estava super duro pan de Fiesta pero del año pasado.
Pastries were fresh and soft the kind I like
Always friendly and helpful and Don Moy is very humble and loves to bake. Stopped in today to get some delicious Mexican pastries and saw Pumpkin Spice Tres Leches. I normally don't try pumpkin spice flavored foods since it is over done. But this was a new cake. First of all. The cake was amazing. It was sweet, moist and tasted like you are eating a piece of homemade pumpkin pie. I will be trying more of their tres leches cakes in the future. Thank you for baking. I appreciate the sweet goodies you produce! ☺️
Amazing cakes and a very friendly staff. Their prices are a bit high but worth it.
Un Privilegio Provar Su Pan