L2 Lounge

Big worms!

If I could leave 0 stars, I would. They didn't want to honor a points cards. It was buy 8 drinks get 1 small free. They told me the points system is on a app now so they weren't accepting the cards anymore. To me that just shows that they couldn't care less about costumer service. The employee at the cash had to ask another girl about the card. She couldn't even look at me to say sorry we aren't accepting these anymore. She just looked like a miserable person with attitude. The guy at the cash said sorry, and asked if I would like to order something anyways. I might have if it wasn't for the attitude of that girl. Clearly they lost a costumer. Not that they care. Do yourselves a favor and go elsewhere. Plenty of other great bubble tea stores in carrefour laval with fantastic costumer service.

I asked is the orange fresh she said yes then I see someone mixing powder and water to make "orange juice" tasted like disgusting flavourd syrup water definitely NOT orange juice this sucks for 4 more dollars you can get real orange juice with better strawberry popping balls.

Je suis big fan du bubble tea! Especialmente du bubble tea L2…. Cependant cela me frustre un peu que les employé(e)s ne sont pas trop d’humeur et que quand je m’apprête a ouvrir mon bubble….je retrouve un cheveux dedans……on ne vois pas bien dans les photos mais j’ai une video assez claire dans laquelle on me vois retirer le cheveux …..