Kyoto Japanese Steak House

Stopped in for an early dinner. Food was ok. Chef seemed like his enthusiasm left the building a while ago. That's ok, though. seen the show enough times. The problem I had was the automatic 18% tip that was not stated. Plus after the auto tip the attendant hands the machine over on a tip screen for even more tips, which I did because I was not aware they already added their own tip. Be aware if you go here.

Referrals/Reviews/Word of mouth are usually the greatest compliments to a business. Please Note: Never go to this restaurant! One of the top indicators of poor customer service include long wait times. I waited a total of 1 1/2hrs for my food. Everyone else in my party and others around the table finished their food. I had to ask the waitress for my food. The waitress came back with noodles “saying there’s 14 other people ahead of me so the rest of my food will be another 15 minutes” (which turned into another 1/2) I asked for the manager who knows me as a frequent customer. The manger apologized, offered a gift card and said that’s all he can do. He then started providing excuses by saying we came on a busy Saturday, we were 15 minutes late for our reservations, and that’s all he can do. I said it’s my birthday and I’m the only one that didn’t eat. He shrugged his shoulders and said there’s nothing I can do, sorry. He didn’t even suggest taking the cost off the bill just for my food. The containers were half empty anyway. I told him to keep the food and take it off my bill. I didn’t take the $20 gift card because It didn’t even come close to covering my total bill and I’ll never go back to this restaurant. He agreed to take the half empty containers back and take the food off my bill. There were only 5 people in my party. If you subtract my order that leaves 4. The restaurant still charged the other two paying people in my party $14 a piece for a large party. This is a rip off! I asked them to at least take those additional charges off their bill. He said he can’t do that. Unacceptable practices! I frequent this restaurant. The manager and staff know me and know my order due to allergies. If they provide horrible service to someone they know very well, imagine how they’ll treat new customers. Totally ruined my birthday party!!! Kyoto Japanese Steak House in Dublin, Ohio, your service is regrettable and extremely disappointing.

It’s the best Japanese hibachi I’ve had in Columbus. Even better than the one downtown. I love it! Every time I want fresh hibachi I go to this one. The chefs are amazing and so nice and Friendly. They are very talented and entertaining and every time the food is cooked amazing. The waitress are usually very nice and timely. It’s clean and the inside of the resteraunt is very cool it looks like you are outside in Japan. Kid-friendliness: The kids love to see the fire! And laugh every time the little boy pees on the fire haha but it’s just a fake spray bottle with water. They have high chairs and the chefs always make the kids feel special and talk to them and smile with them. It’s very sweet. We love coming here as a family. When my youngest was a baby he was a bit scared of the fire and would cry sometimes. Now that he’s older, he loves it!

We come here almost weekly. Had a great experience with chef Alan today. Rice and steak were excellent! Even better than last time. Yum yum is always top notch and NOT watered down

Excellent place la comida exquisita

Great food great staff very clean nice atmosphere