Kung fu tea is my favorite boba tea place but this location is the worst. I ordered a drink with boba and 40% sugar and there was no sugar and no boba in the drink. My friends got the same drinks and I had them try mine and they agreed on the no sugar taste. I asked the lady to add both of the missing items and she didn’t add sugar and only added 5 bobas. I was wearing a cultural clothing while my friends weren’t for reference.
Bring your fork and knife to split your bubbles
I am not one to get upset easily but there is a sign in the store that says military, service personnel, firefighters, etc. get 10% off when they present their ID. I have done this before and had no issues. Today I showed the cashier my ID and they told me “only my manager knows how to do that, I cant give you the 10% off”. That’s actually crazy- either train your employees better or take down your sign because it’s a lie. Boba was okay- definitely had been sitting for a couple hours and wasn’t fresh because many of the pieces were hard and no longer chewy. I came at 7pm.
They are friendly BUT I went there because they have an offer on their application. Unfortunately none of the employees knows how to use it and they didn’t gave me the offer.
The roasted chestnut slush was delightful! Reminds me of a light sweet cereal milk! A great holiday addition to the menu list!
The server didn’t take the order properly. Gave aloe jelly instead of lychee jelly. When I pointed it out, the server didn’t acknowledge. Insisted “lychee jelly is the aloe jelly”; in what universe!!! Had to throw my drink.