Wrong kind of eggs in my Sunrisers.
Somebody always forget something on my order and when I get breakfast the guy at the window seems to be in a hurry when he gives me my food and instantly says “jelly” in the bag even if I didn’t ask for jelly and then I get home to eat and the bag has no jelly whatsoever… make it make since
I came for lunch and ordered five crystals with no cheese I cannot eat cheese.... Well guess what I got back to work all five had cheese on them. I don't like to give bad reviews but come on how hard is it to take an order and not put cheese on my burgers $10 going in the garbage because I cannot eat cheese idiots it's not a difficult job shame on you
Please do not come this restaurant at night customer service is horrible. They make you wait a long time in the drive thru and still haven’t even got your order. Go to the window to place an order and still make you wait a long time. Ask for a refund and manager is not properly trained on how to refund a person money. I paid in cash and is couldn’t do a cash refund. Had to call the store manager only to be told to come to the store the next day for a cash refund. I will never eat at Krystal again. They basically make you wait on your food and when you complain they can’t even give your money.
I came to this krystal’s around 11:15 and I was planning on going through the drive thru. I got up to where you order and the man said what do you want ( or something in that order) . Everything seems okay and then I place my order and I get no response. I keep waiting for about 5 mins still no response. I drive to the window and nobody is in there. So i’m waiting and I peak thru the other window and I see 2 men hiding in the back and not doing anything. When they saw my car they went and hid in the back to where I could not see them. I did not end up being able to get anything because of the hiding .Very disappointing.