Koya Japan

I ate at this location in metrotown food court. I ordered the Katsu fried chicken. After consuming the food , later that day I was hit with cold chills and had a intense fever. I had no idea how I was suddenly hit with a fever like that I didn't have a cold or any other symptoms. I did my research and found that food poisoning will cause immediate fever to fight the virus or infection. I will be contacting the establishment.

We came here for launch ordered California rolls and beef noodle soup quality is good and very healthy

Eaten here 3 times and the food is decent however the last time I had a very unpleasant experience which made me decide I would never be eating here again. I ordered “yakisoba” and the girl at the counter definitely understood me because she not only repeated it but also showed me a sample of what the noodles would look like. I replied yes that’s what I would like and she said ok and completed the transaction. Then my boyfriend went up to get our food and he was confused because they handed us two rice dishes-no yakisoba. He asked why and the cook said that’s what we ordered and even checked their receipts and it looked like it was printed “teriyaki” and no yakisoba. They just insisted “that’s what you ordered” and didn’t seem concerned about the error at all. I went back up and lined up again and asked to speak to the same girl who took my order. I reminded her how she confirmed it was yakisoba and pointed at the noodles when she took my order, to which her and another lady behind the counter just whispered and then the other lady said “ok you will need to pay additional 1$ and give us back the teriyaki”. I didn’t want to make a fuss so I agreed to paying and gave them back the teriyaki even though we already took it out to the food court on the table. What made this whole thing unpleasant was not that they made an error but the way they reacted to being called out for it- no apology at all, barely looked me in the eyes after I confronted them and had the tackiness to charge me 1$ because what I wanted was a little more expensive then what they gave me. How ridiculous. If they had looked me in the eyes and just apologized and said “no worries we will just make you the correct dish” without worrying about the 1$ difference as this was their mistake- then maybe I would have had a better impression of their service. I even tipped them 10% when I ordered the first time and yet they still had the nerve to charge me a dollar. Bad service - do not recommend.

The food is terrible and so stingy with the toppings. I used to get koya at metrotown all the time but these days they literally put more rice and sprinkle some meat and vegetables. I literally told them to put extra veggies and meat but literally its the same as their usual one. Would never buy again. Horrible!! I literally got it for dinner and omg their food made me so mad.

all fooods are delicious

all the staff is good

Food is really delicious

I used to love their chicken katsu. It used to be one of the best but recently they changed the sauce and the food doesn’t taste as good as before. They used to serve a soup on the side as well but apparently they stopped doing that. A bummer since this was my go to restaurant