Kickback Jack's

I was in the area for a meeting, and the security guard at the meeting location suggested this place. We were there at around 11 am on a weekday, so it was slow and quiet. I imagine it can get loud when there are more people there. It took a few minutes to get seated. I had the salmon with green beans. Both were really good. No complaints from anyone else in our party. Ok place for a nice lunch. Dietary restrictions: I asked for double green beans and no potatoes, and they obliged.

Its my favorite place to go!

Came in once before and had sub-par service. Nothing crazy but I was aggravated that it took 35 minutes to get our drinks. This second trip takes the cake. Took 15 minutes to get seated for a table of 8 because “we gotta get the table ready.” Well we saw them get the table ready after seating 3-4 other parties in front of us. Getting the table ready included pushing 2 tables together about 16” apart and dropping 8 menus and silverware in the center that we had to pass out ourselves. When food came, my niece never got her salad and my sister asked 3x for ranch before my brother in law flagged down the manager and finally got it. When we asked about the salad after they had already eaten the meals, we were told they couldn’t take it off the bill so we would have to wait for it and my sister said we don’t need it now so they substituted Mac n cheese for it to take home. When my sisters family got their bill, the waitress stopped and counted then said “oh wait, yall got 8 people, I’m gunna have to bring yall a new bill with gratuity added.” Then the waitress tells us she’s got to “go get ready for the madness that’s coming later tonight and just wave at her if we need anything.” My family and my parents ordered after my sister’s family and when we ordered I told the waitress my parents were also ready and she said she had to go put ours in first then she’d be back for their order. Well about 15 minutes we flag her down for their order. Our food comes out about 2 minutes after they finally order and they proceed to wait 54 minutes for their food before my mother asked the manager to step in and he said “let me change these TVs then I’ll look into it.” He ended up bringing the food out and telling us it was a miscommunication between employees which we find out means she never put the order in which mistakes happen that’s fine, but the problem lies with the fact that she lied and told us that the oil had to be changed. Our family owns a restaurant and we definitely understand stuff happens, but I can’t imagine that somebody made the decision to change the oil mid shift between 5-6pm on a weekend during March Madness and obviously we found out from the manager that wasn’t the case. The food was actually good for bar food, but our waitress was beyond awful. Not only that but the excuses she gave were incredible. At one time we were told that “I have another table now too so feel free to flag me down again if needed.” As if to say, “I’m not gunna check in on yall again.” Lastly we reordered drinks again and neither my mother’s Diet Pepsi or my girlfriend’s beer were brought out by the waitress. One took about 5 minutes and the other took about 10-12 minutes to come out. I didn’t even mention that the place was relatively empty when we first got there and never really filled up. I will add though, that the manager took my parents food off their bill for waiting 50+ minutes.

Wings were cold and mushy. The service was good. The best artichoke dip ever. Not too salty or cheesy. Kid-friendliness: Yes Wheelchair accessibility: Yes

This was my first time there. The server was was friendly and took care of myself and my co-workers! My meal was great, and I'm planning to come back soon!