Very slow service. Some possible customers left. Ate in and was not happy with the experience. (Sort of clean, but stuff on the floor. Trash cans overflowing.)
Staff is just Unbelievable, no commitment no respect for others time. They were just gossiping to each other rather then bothering someone is waiting for the order
So on a Thursday night at 6 pm they run out of chicken and it will take 25 minutes (their words) to make more to be ready! How do you run out of chicken at KFC? Pathetic!
the food was so old and dry I cant believe this location is still up and running. waste of money go ANYWHERE else for chicken
This location needs oversight. Staff is horribly slow, and seem frazzled and appear to have no direction. Came in store, all you hear is confusion and arguing amongst the staff. Drive through line is backing up. The staff don’t appear to support one another. Service was super slow. Won’t be coming back to this location. Straighten your stores out KFC, maybe pay attention to whom you’re hiring and their personal standards of quality and service rather than any riff raff that shows up to the interview.
How is this place still open? Every time I’ve ordered from here, it’s been a mess. Today I waited 45 mins for my food after I ordered ahead and arrived at the time I was given. Every order they had was wrong. The customer service was horrible. Especially when you tell them your order is wrong, they tell you how it’s not and is what you ordered. The food wasn’t even good for the amount spent plus horrible service you have to deal with. Stay away.
It’s a real shame that such a large franchise can’t keep any level of quality control. All the staff here are too busy on the phone to actually talk to you. The lady on cash had EarPods in and made me wait for her to finish her call before ordering. Manager is in the corner booth on a conference call on speaker obvious to what’s going on in his restaurant. Popcorn chicken was cold, fries over seasoned and cold. Sandwich was good except for the brown lettuce and the gravy is more like cement than gravy. Not sure who mixed this batch up but it’s horrible!!! Definitely avoid this location nothing seems fresh.