Ratings of KFC

google
Google
3.6
(581 Reviews)

Happy Hours & Specials

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Location & Hours

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.

4575 National Rd E
Richmond, IN 47374
Monday
10:30 AM - 9:00 PM
Tuesday
10:30 AM - 9:00 PM
Wednesday
10:30 AM - 9:00 PM
Thursday
10:30 AM - 9:00 PM
Friday
10:30 AM - 10:00 PM
Saturday
10:30 AM - 10:00 PM
Sunday
10:30 AM - 9:00 PM

Recent Reviews

google
Feb 2024
The chicken sandwiches are as good as the chicken dinners. One side of fries was free from the app by spending $6. Wish one could go in because they have a great buffet. UPDATE:. I can not believe it has been a year since my last review. I know I have been in since. This time, I ordered the 3 piece Chicken Tenders Combo with Mashed Potatoes and Gravy, a Biscuit, and a Diet Pepsi. It tasted good, but I would have liked a meal with a breast and leg. What I would like to know is can people dine in. I know they don't have the buffet open, because I looked in and saw nothing on it. The buffet was delicious. I hope it doesn't close. UPDATE: July 4, 2023- It has been about since December when I did my last review here. I received an email about their new Ultimate BBQ Chicken Sandwich, and I had to try it. I wanted a combo, which would have been cheaper, but the only drink available for a combo was Blackberry Lemonade, which didn't sound too good. I had to order each item individually. I also ordered the Ultimate Recipe Fries and a Diet Pepsi. The BBQ sandwich was great. Besides the chicken and BBQ sauce, it also had on it bacon, cheese, and a pickle. It is a limited time only item, but I think it should be on the menu full time. UPDATE: September 28, 2023-I went there the other day and ordered the Spicy Chicken Sandwich, Secret Recipe Fries, and Diet Pepsi. It was delicious! I just wish it had cheese on it. When I went to the drive thru window to pick up my order, I looked inside. There was no one eating inside, and the buffet was blocked off, so they may not have a buffet anymore. They got a new sign outside,but that isn't enough. They need business inside. UPDATE: January 11, 2024-It had been a while since I had KFC, so I decided to order a meal. I noticed in the app there was an offer for a free chicken wrap. All you had to spend was a minimum of $1! I decided to order a Classic KFC Wrap, Secret Ingredient Fries, and a Diet Pepsi. The wrap was delicious, but I wish it was bigger. It was small. Next time, I might order two and make it a meal. UPDATE: February 3, 2024-KFC has updated their app, so you can now get points when you order, so I decided to give it a try. I ordered the Smash'd Potato Bowl with Nuggets and a Diet Pepsi. The app worked, and I got my points. A Smash'd Potato Bowl is mashed potatoes with cheese sauce on it and their Secret Ingredient Fries in it. I ordered mine with their Chicken Nuggets, just so I could have some chicken in it. It was delicious, and I am willing to order it again.
google
Feb 2024
Ordered all white meat bucket through drive through. (You pay extra for that) Staff said pull over it would take a few minutes. After waiting 30 minutes and witnessing others drive through and leaving with food went inside. Staff said sorry and will give you an extra breast, wing. Got that and it was good but the bucket of chicken was nasty, cooked in old oil. The Staff were playfully, pinching each selves, jovial. My takeaway is, the manager was probably home, probably works weekdays and my suggestion would be take a couple of slow weekdays off and actually do your job on the weekends? Recently visited at 11;36 am on a Tuesday they had run out of everything. No spicey wings. No white meat. They had 4 thighs, 2 drumsticks only. Really?
google
Jan 2024
Pushed me thru drive thru like an assembly line. Talked so fast and never asked questions about each order. There were items missing. If it wasn't for the young lady who did everything she could to get my order right , I would have caused a scene if I went inside. This was a bad ending to that day. Her smile saved the day for whoever was taking orders at the drive thru.
google
Jan 2024
We were headed to Fazoli's restaurant grandson got all excited when he saw KFC. So we detoured and ate here
google
Jan 2024
Check your receipt. Crackhead cashier WILL OVERCHARGE YOU AND ACT LIKE IT WAS A MISTAKE. Happened to me 3 times...
google
Nov 2023
Slow service and had to remind cashier for extra items
google
Nov 2023
Snotty drive through lady. We left without finishing order. 1:28pm November 18u

Frequently Asked Questions

What is KFC's rating?
KFC is rated an average of 3.6/5 stars across various online platforms.