I'm always disappointed when I visit here. Every time I say it's the last but I'm always tempted back by the secret blend of herbs and spices.
Update 29.03.24 My order was totally wrong earlier in the week. When I went in earlier today, both Anna and Taylor not only rectified it but also gave me a fillet burger and fries for free. Outstanding service, reliable and finger licken good Quick update from 6 months ago. Excellent service as usual, special thanks to Alan, Spencer, and Suzanne. The staff are always very polite, helpful & ensuring my order is always spot on. Thankyou
I am surprised to be writing this very positive review about Northwich KFC. To be clear, I have just had the best KFC meal of my natural life. What a turnaround! Something of a legend, this used to be categorically the worst KFC in the world by every known metric. So, when a mate recently mentioned that he'd had a good experience at Northwich KFC I assumed he'd been up to something shameful behind the bins again. Anyway, feeling hungry on my way home from work I decided to give it a go for myself (the food, not the bin goblin). This evening I had a bargain bucket and a zinger tower (don't judge me). Everything was spot on. The drive through was smooth, the server was cool, and my piping hot meal was ready in a couple of minutes. Somebody really deserves a pat on the back and I really hope the five star reviews keep rolling in. Top stuff!
Missing sides, Missing hot wings, no efford to sort out the situation
Awful ! Waited 20 minutes for food, they prioritise Uber eats orders over resturant orders, everyone in the resturant waited ages for food too !!!
I'm not quite sure why this place has a low rating as I found it very clean, friendly staff, and food was spot on a lot better them some KFC's I've been in
Great food friendly staff
Waited 50 minutes in the carpark after ordering at the drivethrough. Went for a refund not even an apology for the wait. Terrible customer service