By far the worst store and customer service. Food was cold. Fries and Biscuits were so hard and disgusting. Manager claims because we took a bite out of the food that we can't have it remade or a refund. How are you supposed to know it is awful if you don't even try it? I spent $38 on food that isn't even edible.
Food was amazing, People were amazing, the dine-in area was nice and clean. Food was great, and building was properly maintained. Went out to the KFC on Cassopolis, and it's nearly always dirty or something isn't working. I feel bad that they are removing this whole block to put in an overpass. Parking: Normal parking lot on both sides of building.
Cold food, missing food, more breading than chicken. Sad sad service. Tried it again chicken tenders so hard I could use it as shoe leather. Out of the 5 tenders 2 were un edible and 3 were hard and dry. Never again
I ordered one of my favorites, the 2 piece dinner with mashed potatoes. Original. Wing and breast only. How come this old lady gives me a thigh and leg? So I tell her once again....Wing and breast only! She still didn't seem to know the different portion of the chicken so the manager had to intervene in the situation. I don't think she needs to be working there if she can't determine the difference between the chicken portions!!!
Horrible experience, went through the drive thru line and waited 15 mins for food. They then forgot some of our food and the cashier Sonya got a horrible attitude with us when we asked for the remainder of our order.
Food and service were good the ladies bathroom was plugged but that can happen