Our chicken looked and tasted like the breading was just flour. No herbs, no spices. If this is an intentional change I'm going to have to start getting all my chicken at Popeyes.
Waited almost 30 minutes for our small order, there were 3 people working in there and no other orders waiting the whole time.
Absolutely horrendous service. I walked in to this location last night and stood there for 10 minutes and not one of the four people working in there said a word to me or to the other people waiting on food, let alone take my order. There was one family sitting there eating (it was not busy). I walked out of there with I will not ever go to this location ever again (this is the second time I've had this exact experience at this location). KFC should be ashamed, if they even care.
Worst chicken ever.
Poorly made huge chicken pieces in the bucket.
If you're in the mood for disappointment served cold, look no further than the KFC on Sawmill Road. My recent visit was a masterclass in how not to run a fast-food restaurant. First off, I ordered a family meal, but apparently, they thought "family" meant a single, sad person eating alone in their car because half of the chicken in my order was missing! what was there was a box of cold, disheveled chicken that looked like it had been through a rough night.
The chicken itself? A tragic mess. It was as if someone had taken the Colonel's recipe and decided to give it a personal touch by forgetting the seasoning and then leaving it under a heat lamp for an eternity. When I bit into it, I was greeted with the flavorless, rubbery texture of chicken that had long given up on life.
In summary, if you’re craving a meal that leaves you hungry and questioning your life choices, the KFC on Sawmill Road is the place to go. Otherwise, save yourself the trouble and head anywhere else.
The only location that doesn't run put of pot pies like grove city lol
I recently visited KFC, and it was a fantastic experience! The chicken was incredibly crispy, mouth-watering, and absolutely delicious. The service was impressively quick, making the whole experience even better. The store was spotless, and the employees were exceptionally friendly and attentive. I'll definitely be coming back for more!
The GM, Elsa was amazing!
She was very accommodating and pleasant.
It’s very hard to find someone so positive and enjoyable in the fast food industry anymore.
I will definitely go back when she is working! Other fast food workers need to learn from her, she is such an amazing person and amazing customer representative!!!
Service was awful she couldn't comprehend my order. But damn that food was good
I recently visited KFC and was thoroughly disappointed with my experience. First and foremost, the prices are outrageous. Fast food should be affordable, but I was shocked to pay $15 for a combo meal.
The quality of the food was abysmal. The chicken tasted stale, as if it had been sitting under a heat lamp for days. I specifically requested mashed potatoes without gravy, yet they still came smothered in it. The biscuits were inedible—so hard that one didn’t even break when I dropped it on the floor.
The macaroni and cheese was served cold, and the chicken strips were disturbingly fatty. Overall, the entire meal was gross and definitely not worth the money. I would not recommend this KFC to anyone.