KFC Connswater - Arches Retail Park

Told my 12 year old brother they where not serving him and his friend because they’re under 18 and they refuse to serve children on the weekends because of how “loud” they are????

i ordered a burger and normally it is very yummy but today it was not. the bun was really really thin and burnt. the chicken was really hard and really chewy and tasted like pure bum. they need to do better as they are normally really good.

Absolutely shocking place to try and get served in. After placing an order then stood for twenty minutes with no other customers at the counter.when I asked about my order I was told they were busy! I asked for a refund and was told my order was now ready but they were waiting for the fries,when the fries appeared the server then spilt most of them leaving very little in the pouch but just continued to wrap them up without any attempt to replace them or refill them. I just asked for a refund again and proceeded to wait another fifteen minutes for it to be processed. Absolute disgrace. Went straight across the road to McDonald's.

Messy dirty lobby, not friendly staffs doesn't smile, no greetings to acknowledge you that they have a customer, lack of training on how to serve properly customers.

Nice fried chicken and lovely staff